Event Terms and Conditions
Booking terms and conditions
Your place will be secured when SIM receives your completed booking form and your payment. When it receives these items SIM will assume that you accept these terms and conditions. SIM reserves the right to refuse the attendance of any individual to this event at its discretion.
Retreats: A full is refund is due if cancellation is made 14 days prior to the event. With some venues the cancellation period and the amount refunded could differ as we may be bound by the venues cancellation policy, in such instances this would be made clear on the retreat web page.
No refund is due for cancellations made with less than 14 days’ prior to the event. This is because SIM is required to make payment to the venue and would have paid for your attendance in full. If we are able to find someone to take your place then a refund less an admin fee of $100 may be possible.
Under special circumstances such as the death of a loved one or serious illness or accident affecting you or loved ones, we will make every effort to negotiate with the venue for the best possible outcome.
Workshop: Full refund up to three days before the workshop, after which no refund except under special circumstances.
Transport to the venue:
SIM does not provide transport to the venue and is not responsible for organising transport.
We may collect information at booking to find out who needs or can offer a lift and will then seek to put these parties in contact with each other to privately finalise these arrangements for themselves.
Concessions and payment difficulties
Concessions apply to full-time students, pensioners and unemployed.
Fee assistance and scholarships are available to all SIM retreats. Click here for more information.
SIM's bookings coordinator and retreat manager aim to do all that they can to act impartially in the interests of all attendees so as to ensure they have the most positive experience available to them with respect to the venue and other attendees.
Occasionally disputes may arise. When this happens before the retreat, the decision of the bookings coordinator and the committee is final. Once a retreat has begun, SIM's authority is vested in the retreat manager until the conclusion of the retreat. Their decision is final. Complaints may be addressed to the SIM committee after the event.
Personal information about visitors to our site is collected or stored only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or inquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws.
Use of Information
Will this policy be updated?
Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.
Links to other sites
We provide links to Web sites outside of our web sites, as well as to third party Web sites. The content of these linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked from our website.
Problems or questions